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Archive for the ‘Survey’ Category

We all know that VIP stands for Very Important Person and I think we all have the same understanding of what it means to be classed as a VIP. But what happens when you use it in the context of a VIP experience? Does that mean the same to everyone? Somehow I doubt it.

Just stop for a moment and think. What, to you, would be a VIP experience? Is it a red carpet, no queues, or privileged access? Personally, I experienced my idea of a VIP experience in 2006 when my father was awarded an MBE for his work in local government. Our VIP day began when a Rolls Royce arrived at my parent’s house to collect us for the journey to London. After a brief site seeing tour we arrived at Buckingham Palace and were driven through to the inner courtyard. Once inside the Palace, my father was ushered off to be briefed with the other recipients whilst I and the rest of the family were shown through to the opulent Ballroom. After a short while the Queen entered escorted by the Lord Chamberlain flanked by two Ghurkha Orderly Officers. It was with great pride that I watched my father be presented to the Queen to receive his award. After the ceremony and photographs outside the Palace, we returned to our waiting Rolls Royce and were swept out through the Palace gates (as we waved to the crowds of tourists) and off for a delicious meal to celebrate. Now to me, that is VIP treatment.

Here are three other perspectives of a VIP Experience:

‘A VIP experience for me is when I call at the last minute for a reservation at a good restaurant, they already know my name (from a circulated VIP list) and can accommodate me – this I can get in nearly any major city I travel to in Western Europe and some of South East Asia. I call a number and ask what shows are in town that evening and what do they suggest I see, I get my ticket delivered to my hotel or restaurant and a cab picks me up to get me there on time. I have details of my travel plans uploaded to my web page and virtual network, and before I arrive I have a text/email telling me where and when there is a social event that I may find interesting and if I want an invite just let them know, they give a snap shot of the guest list and advise dress etiquette. To sum it up, a VIP experience for me is to know that the folks you are talking with care and want to help you make the best choice for the best price. I have confidence in their ability to meet my requirements and feel valued and not pressurised.’

Gordon Whyte

‘VIP treatment to me is when a staff member of a hotel or restaurant provides exceptional service. I enjoy the small touches that make a visit memorable. Whether it is an individualised hand written welcome back note from the General Manager of a hotel or the staff remembering I can’t sleep with hard pillows and replacing them before I arrive such as the service at the Four Seasons Hotel in Hong Kong.’

Linda Ruck
LR Communications, Singapore

‘I think being treated as a VIP invariable means paying for extra privilege. Frequently it is seen as an exceptional level of customer service which unfortunately comes at a price, usually only accessible by those who can afford to pay for it. However, in my personal opinion, this type of treatment can be experienced by everyone in one form or another. In essence, being treated like a VIP is being made to feel special, looked after, cared for. It’s about the personal care and attention that one receives. It is attention not just before, but during and after.’

Kim Rix
CEO – http://www.savvyclub.co.uk

So what does a VIP experience mean to you?

www.savvyclub.co.uk – London’s first Boutique social events club offering stylish, exclusive & memorable events

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Londonlaunch.com are asking all event organisers to join the campaign for ‘green’ events.

By completing a short environmental survey you will automatically be entered into a draw to win one of the following amazing prizes:

  • A dinner for 2 with a welcome glass of champagne, wine and coffee at the legendary and luxurious May Fair Hotel
  • A lunch in the stylish Oxo Tower Brasserie for you and 3 guests
  • 4 Corporate Hospitality tickets including a 3 course dinner, unlimited beer, wine and soft drinks to a Chelsea Football Club upcoming fixture

Here’s the link to take the survey.

Good luck and let us know if you win!

 

London Social Events Club – The SaVVy Club is London’s First Boutique Events Club offering Stylish, Exclusive, Memorable Events for professional individuals.

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